Live Customer Support
Industry-leading Surgery Center EMR support
At 1st Providers Choice, we know that talking to a live customer support technician can make all the difference when it comes to resolving technical issues that may arise. That's why we provide a live support line for our clients to contact us. We also have an online client portal so that providers and staff can create support tickets quickly and easily when there isn't time to pick up the phone.
"I have been using an EMR since 2003, but when I was really looking to go paperless I chose the software program called IMS...One of my preferred features is the interface with the state immunization registry, followed by the document management as a close second. I also like the different reports we can easily pull. The support staff is pretty attentive to our concerns, and they continue to improve on all the different aspects of the software. If you really want to go paperless and be compliant with the different guidelines IMS is the one for you."
Dr. Regine Bataille
Boynton Beach, Florida
"IMS has improved the billing payment turnaround time. The denied claims have been reduced drastically. The implementation process was smooth and the system is very user friendly."
Gloria Dr. Daftray's office
"I just wanted to say that I love IMS! We've had other programs in the past but IMS is super. I can bill out charges, enter patient demographics, print patient statements and read the patient ledger much easier. My favorite part of IMS is the billing part. It is so easy to read. Makes my job easier! Thank You!"
Dahl Clinics Questions?